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FAQ

1When will the WAX Token sale start?
The WAX Token sale will include two phases: Pre-sale and Main sale. The Pre-sale will start on October 18, at 1pm UTC. Gamer's Exclusive Pre-Sale will start on October 24 at 1pm UTC. The Main sale will start on November 15, at 7 pm UTC
2How to participate in the WAX Token sale?
To participate in the WAX Token sale, you will need to have an ERC20 compatible wallet you fully control. Please make sure that this is your wallet, not one owned by an exchange or any other intermediary, and that it supports custom ERC20 tokens. Do not send funds from an exchange or enter an exchange wallet.
3How to participate in Pre-sale and Gamer’s Exclusive Pre-Sale?
Minimum amount for the Pre-sale is 167 ETH. Please address your request to [email protected] and indicate the currency and amount you’d like to contribute. When the Pre-sale starts, we will issue you a unique link to fund the transaction. To join the Gamer’s Exclusive Pre-Sale, please log into your account on OPSkins.com using this link. The detailed instructions how to participate are provided here. There is a ETH minimum per user during the Gamer’s Exclusive Pre-sale. There is no maximum.
4Where and how will the WAX Token Main sale take place?
The General Audience Main Sale starts on November 15, at 3pm EDT through our website.
5Is there a minimum or maximum of WAX tokens I can buy during the Main sale?
There is no ETH minimum or maximum per user during the Main Sale.
6Which payment methods will be accepted in the Token sale?
ETH (Ethereum) and Bitcoin (Bitcoin) will be the only method of payment accepted. If you would like to purchase using other coins, please use the ShapeShift web plugin.
7What is the pricing mechanism?
The price of WAX Tokens will be denominated in ETH.
8What is the cap for the WAX Token sale?
The cap for the Pre-sale is 140,000 ETH The cap for the Main sale is 20,000 ETH
9How will I know if my purchase was successful? Ethereum network is overloaded.
For purchases made in ETH, we will deem a purchase to be successful when three confirmations have been received within six hours of the time that payment information is displayed to you during the Token sale process. We reserve the right to refund your purchase if the transaction is processed after the six hour period lapses. You will receive an email confirmation of your purchase.
10How many WAX tokens will be available in the Token sale and how many created in total?
That will depend on the amount of funds gathered during the Token sale. The maximum number of WAX tokens ever created will be 185,000,000, including 64,750,000 issued during the Token sale. Under an unsold token condition, such tokens will be distributed pro rata to remaining categories. Please find more information in the Token sale summary in the white paper.
11What is the price of WAX, and are there any bonuses or discounts available for this Token sale?
Yes, there is a 50% Pre-sale discount available, so you'll receive 300 WAX per 1 ETH compared to 150 WAX per 1 ETH during the Main Sale
12Where can I read the WAX white paper in full?
The white paper is available at https://www.waxtoken.com
13Will there be a lock-up on tokens sold in the public token sale?
No, there will be no lock-up for any of the tokens purchased in the Pre-sale or Main sale. There is a 6-months lock up for Advisors and Team.
14Which wallets can I use?
You need to provide us with a token receipt address that is ERC20 compatible (see FAQ #22 for compatible wallets). Please make sure you DO NOT send funds from an exchange (Poloniex, Coinbase, Kraken, Gemini etc). If you choose to purchase tokens with ETH, the ETH must be sent from a wallet you control.
15I sent from a wallet and I have the private key, can I get my tokens?
Yes, see the instructions.
16I sent from a wallet and I do not have the private key, can I still get my tokens?
If this happens, please contact [email protected] as soon as possible. However, WAX is not responsible for any delays, losses, costs, expenses, or other issues relating to or arising from the loss of your private key or any other access credentials.
17My token receiving address does not support ERC20 and I do not have the private key?
If this happens, please contact [email protected] as soon as possible. However, WAX is not responsible for any delays, losses, costs, expenses, or other issues relating to or arising from the loss of your private key or any other access credentials.
18I didn’t use enough gas what can I do?
The transactions should have been rejected or not mined, your balance has not changed. Please try again with enough gas. Try 250,000.
19I sent funds from an exchange for the Pre-sale or Main sale, what can I do?
You need to provide us with a token receipt address that is ERC20 compatible (see FAQ #22 for compatible wallets). Please make sure you DO NOT send funds from an exchange (Poloniex, Coinbase, Kraken, Gemini etc). If you choose to purchase tokens with ETH, the ETH must be sent from a wallet you control. Make sure your token receiving address is ERC20 compatible and is NOT an exchange controlled wallet. Please contact support if you have any questions [email protected].
20I specified a token receiving address that was NOT ERC-20 compatible or was from an exchange. What can I do?
Please contact your wallet or exchange customer support team. In some instances, those tokens could potentially be retrieved and directed to you.
21Where can I purchase ETH?
There are many exchanges that sell Ethereum for fiat or cryptocurrency. These include: Coinbase, Poloniex, Kraken, Bitfinex, Gemini, Bittrex, and Cex.io. Please send your purchased ETH to a compatible wallet whose private keys you own and control prior to sending to the Token sale (see FAQ #22 for compatible wallets).
22Wallets to Receive Tokens?
The following wallets are known to be compatible with Ethereum tokens (ERC-20 standard) and may allow you to receive and view your balances: JAXX (https://jaxx.io/), MyEtherWallet (no download needed), Mist (Desktop), Parity (Desktop), imToken (iOS), imToken (Android).
23When will I receive my WAX tokens?
ERC20 WAX Tokens will be distributed to participants of the Pre-sale and Main sale no later than in 30 days after the end of the Main Token sale (by December 29th)
24I didn’t see an answer to my question.
Send a request to [email protected] and we will try to address your question.

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